Scytáles Software as a Service License Agreement
July 2026 Version
This Scytáles Software as a Service License Agreement (“SaaS Agreement”) is by and between the legal entity (“Company”) as described in the applicable Quote (as defined below), as further defined below, and sets forth the terms, conditions, rights and restrictions for which Scytáles AB, a Swedish company with offices at Polygonvägen 53, 187 66 Täby, Sweden, and any of its subsidiaries and affiliates (collectively or individually referred to as “Vendor”) is willing to license its proprietary software (“Software”) and to provide Professional Services (if agreed between the parties) (collectively referred to as “Services”) to Company. Unless otherwise governed by a signed contract between Company and Vendor, this SaaS Agreement will apply to any Quotes made for the Services and Company’s use thereof and such use is expressly contingent upon Company’s acceptance of this SaaS Agreement without modification. All additional and conflicting terms and conditions presented with or in any communication, including but not limited to those set forth in any P.O. (as defined below), except with respect to price, quantity, and location are hereby rejected, and shall be deemed null and void.
1. Definitions.
“API(s)” shall mean the software application interfaces and workflow methods made generally available by Vendor to enable integration, implementation, and interoperability with third-party hardware and software.
“Data Protection Laws” shall mean applicable laws and regulations which seek to protect the processing and storage of personal information, including, but not limited to, the EU General Data Protection Regulation (GDPR) (EU 2016/679).
“Documentation” shall mean any installation guides, reference guides, operation manuals and release notes provided with the Software in printed, electronic, or online form.
“Fees” shall mean the applicable fees due to Vendor, as detailed in a Quote, payable by Company in consideration for Vendor providing to Company the Software, Services, Maintenance & Support, and/or other license grants, set forth herein.
“Function(s)” shall mean additional features or usages of the Software for which Vendor may charge an additional fee.
“Go-Live Date” shall mean the first day that Vendor provides to Company access to utilize the Software as a Service for the Subscription Term.
“Personal Data” shall mean any information relating to an identified or identifiable natural person (hereafter a “Data Subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
“Professional Services” shall mean (i) configuration and installation services performed by Vendor’s personnel and/or agents for the benefit of Company as reflected in an applicable Statement of Work(s) and/or Quote(s); (ii) SOWs; or (iii) per a pre-configured service package; and/or (iv) training services provided by Vendor’s personnel and/or agents for the benefit of Company’s personnel, agents or representatives.
“Purchase Order(s)” & “P.O.(s)” shall mean a purchase order document, in tangible or intangible form (e.g. .rtf, .pdf, formats, etc.), issued by Company, indicating Company’s acceptance of the reference Quote therein and this SaaS Agreement, without regards to any conflicting terms and conditions presented therein, except with respect to price, quantity, and location of Software or Services.
“Quote” shall mean the document under which Vendor offers for sale and licenses its Software, Services, and other services.
“Software as a Service” &/or “SaaS” shall mean the Software residing on a Vendor controlled network system servers, for which Company may access and utilize the Function(s) licensed herein and as further described in the applicable Quote.
“Software Development Kit” &/or “SDK” shall mean a set of software components, APIs, tools and Documentation that enables the Company to develop API(s) to allow for further interoperability with the Services.
“Statement of Work(s)” &/or “SOW(s)” shall mean the document(s), which detail Professional Services to be performed by Vendor, for the benefit of Company in furtherance of this Agreement, which references this Agreement and is signed by duly authorized representatives of the Parties.
“Subscription Term” shall mean the period of time commencing upon the Go-Live Date, which Company is entitled to utilize the SaaS, so long as Company has not lapsed in the payment of all applicable Subscription Services Fees due under any applicable Quotes.
“Transaction” shall mean a single age verification and/or identity check using the Software.
“User(s)” shall mean an individual who is authorized by Company to utilize the Services.
2. License Grant & Restrictions. Subject to payment of the applicable Fees set forth in an applicable Quote, Vendor grants Company a limited, non-exclusive, non-transferable, revocable license to use the Software solely for Company’s internal business purposes in accordance with the Documentation for the Subscription Term.
2.1 Evaluation License. Should the applicable Quote indicate that the licenses granted therein are evaluation licenses, Vendor hereby grants Company a temporary, non-exclusive, non-transferable, revocable license to use the Software solely for internal testing, evaluation, proof-of-concept or demonstration purposes during the evaluation period set forth therein.
2.2 SDK License. Vendor grants Company a limited, non-exclusive, non-transferable revocable license to use the SDK, together with applicable documentation, any sample code, and any sample applications provided with the SDK, to create APIs solely in connection with Software for Company’s internal business purposes.
2.3 Third-party Technology. The Software may contain embedded third-party technology (“Third-party Materials”). Third-party Materials are provided subject to the applicable third-party terms of use; and Company hereby agrees to abide by the third-party terms of use and/or to obtain any additional licenses that may be required to use the Third-party Materials. Vendor makes no warranty or indemnity hereunder with respect to any Third-party Materials. The term “Services” shall include the said Third-party Materials.
2.4 License Restrictions. Company specifically agrees to limit the use of the Software, Documentation, and Third-party Materials to those specifically granted in this SaaS Agreement for the Subscription Term as set forth herein and in the applicable Quote. Without limiting the foregoing, Company specifically agrees not to (i) attempt to reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software or any portion thereof; (ii) modify, port, translate, localize or create derivative works of the Software and/or Third-party Materials; (iii) remove any of Vendor’s or its vendors’ copyright notices and proprietary legends; (iv) attempt to circumvent, disable or defeat the limitations on Company’s use of the Software, which are encoded into the Software and/or Third-party Materials; (v) use the Software and/or Third-party Materials (a) to infringe on the intellectual property rights of any third party or any rights of publicity or privacy; (b) to violate any law, statute, ordinance or regulation (including but not limited to the laws and regulations governing export/import control, unfair competition, anti-discrimination and/or false advertising); (c) to propagate any virus, worms, Trojan horses or other programming routine intended to damage any system or data; and/or (d) such that the total number of Users used, the Functions licensed, and IDs issued are in excess of the total number allocated to Company, as reflected in the applicable Quote; (vi) file copyright or patent applications that include the Software and/or Third- party Materials or any portion thereof; (vii) use the Third-party Materials within any other applications or products other than with the Software; (viii) sell, assign, transfer, lease, rent, sublicense, or otherwise distribute or make available the Services to any third party (such as offering it as part of a time-sharing, outsourcing or service bureau environment); (ix) publicly perform, display or communicate the Services; (x) alter, adapt, arrange, or translate the Services; (xi) use any “open source” or “copyleft software” in a manner that would require Vendor to disclose the source code of the Software or other provided Services to any third party; and/or (xii) disclose the results of any testing or benchmarking of the Services and/or the contents of the Services to any third party. Company and/or any User shall immediately report any unauthorized access or use of the Services (or any other activity with respect to their accounts) or breach of these restrictions by a User or any third party to Vendor. Vendor reserves the right to terminate this Agreement for cause in case Company materially breaches the provisions of this Section.
2.5 License & IP Audit Rights. Company agrees to maintain records reasonably required to verify its compliance with this SaaS Agreement, including but not limited to Company’s compliance with the restriction set forth in Section 2.4 “License Restrictions”. In the event that Vendor determines that Company has over deployed the Software such that it is utilizing more Transactions than it has paid for hereunder, Vendor shall notify Company in writing of any alleged discrepancy and Company agrees to pay such amounts within thirty (30) calendar days from receipt of such notification. The amount due shall be calculated from the initial time of over deployment and shall be subject to interest at the lesser of one and a half (1.5 %) percent per month or the highest rate permitted by law. In addition, upon no less than fifteen (15) days’ prior written notice, and no more than once per calendar year, Vendor may audit Company’s relevant books and records to verify Company’s compliance with this SaaS Agreement, including the number of Users, Functions, Transactions, and IDs utilized. Any such audit shall be conducted during normal business hours and in a manner that does not unreasonably interfere with Company’s operations. If an audit reveals an underpayment, Company shall promptly pay the shortfall, together with interest as set forth in this Section 2.5, and if the underpayment exceeds five percent (5%) of the amounts payable for the audited period, Company shall also reimburse Vendor for its reasonable costs of the audit.
3. Intellectual Property Rights & Protection.
3.1 Intellectual Property Rights. Vendor retains all rights, title and interest in and to the Software and Services. In all instances, Vendor retains all rights, title, and interest, including, but not limited to, all intellectual property rights such as copyright, patent, trademark, service mark, trade secret, and sui generis rights in and to the Software, SDK, and Third-party Materials, and all copies thereof including all derivations, modifications and enhancements thereto. This Agreement does not provide Company with title or ownership of the Software, SDK, and Third-party Materials, but only a right of limited use as outlined herein. Company shall make, and hereby irrevocably make, all necessary assignments or assignments reasonably requested by Vendor to ensure and/or provide Vendor with the ownership rights set forth in this paragraph (and shall ensure that the Users, as well as other employees and staff of Company do so as well). Nothing herein constitutes a waiver of Vendor’s intellectual property rights under any law.
3.2 Feedback. If Vendor receives any feedback (which may consist of questions, comments, suggestions or the like) regarding any of the Services (collectively, “Feedback”), Company hereby grants Vendor a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, incorporate, and otherwise exploit such Feedback, without restriction or any obligation to Company or any User.
3.3 Analytic Information. Any anonymous information, which is derived from the use of the Services (i.e., metadata, aggregated and/or analytics information and/or intelligence relating to the operation, support, and/or Company’s use, of the Service) which is not personally identifiable information (“Analytics Information”) may be used for providing the Services, for development, and/or for statistical purposes. It is specifically acknowledged and agreed between the Parties that no compensation, whatsoever, is nor shall be due to Company for any such information or use thereof. Such Analytics Information is Vendor's sole and exclusive property.
4. Acceptable Use Policy & Operational Concerns.
4.1 Appropriate Use of the SaaS. While Services may be used by the appropriate User(s) that Company authorizes, Company may not sublicense, resell or supply the Service for use in or for the benefit of any other organization, entity, business, or enterprise without Vendor’s prior written consent. Company and Users will comply with all applicable laws regarding Company’s Data, use of the Service and the Software, including laws involving personal data and any applicable export controls. Vendor reserves the right to terminate this Agreement for cause in case Company materially breaches the provisions of this Section.
4.2 Certificate Security. Company is responsible for maintaining the security and confidentiality of all certificates, usernames, identification numbers, and access keys. Company shall not disclose or make available such certificates, usernames, identification numbers, and access keys other than to Company authorized employees and shall use best efforts to prevent unauthorized access to, or use of, the Services. In the event that Company makes such certificates, usernames, identification numbers, and access keys available to any third-party, as between Vendor, its suppliers and Company, Company shall be solely liable for all actions taken by such third-party and resulting consequences. Company agrees to notify Vendor immediately of any unauthorized use, loss or theft of any such certificates, usernames, identification numbers, and access keys, or any other known or suspected breach of security.
4.3 Termination or Suspension of Services. Vendor reserves the right to suspend or terminate, immediately without notification, any of Company’s or an individual user’s access to the Services that, which in Vendor’s reasonable opinion, (i) is or has the potential of disrupting or causing harm to Vendor’s or any third-party’s computers, networks, systems or infrastructure; (ii) is in violation of governmental and/or international laws/policies regarding data protection including, without limitation, the Data Protection Laws; (iii) the use of Services adversely effects Vendor’s or its suppliers’ equipment, security network infrastructure, or service(s) to others; (iv) a court or other governmental authority having jurisdiction issues an order prohibiting Vendor from furnishing the Services to Company; or (v) Company fails to pay undisputed charges for the Services after being given notice; provided Fees will continue to accrue for Company’s Data notwithstanding any suspension and Company will remain liable for all Fees; and/or (vi) violates Section 2 “License Grant & Restrictions” or Section 4 “Acceptable Use Policy & Operational Concerns”. Where reasonably practicable, Vendor will provide Company with advance notice and an opportunity to cure prior to any suspension or termination under this Section 4.3.
5. Warranties.
5.1. Software Warranty. Vendor warrants, for Company’s benefit alone, that the Software will conform materially and substantially to the Documentation during the Subscription Term (“Software Warranty”), as set forth in the applicable Quotes.
5.2 Professional Services Warranty. Vendor warrants that all Professional Services shall be performed in a professional and workmanlike manner, consistent with then-current industry standards (“Professional Services Warranty”). Company’s sole and exclusive remedy for a breach of the Professional Services Warranty shall be, at Vendor’s option, either to (i) re-perform such Professional Services; or (ii) to provide Company with a refund for the allegedly defective Professional Services. Such remedy shall only be available if Company notifies Vendor in writing within thirty (30) calendar days of the completions of each individual deliverable as set forth in the applicable Statement of Work.
5.3 Warranty Exclusions. The foregoing warranties set forth herein do not apply to any failure of the Software or Services caused by (a) Company’s failure to follow Vendor's installation, operation, or Services instructions, procedures, or Documentation; (b) Company’s mishandling, misuse, negligence, or improper installation, de-installation, storage, servicing, or operation of the Software; (c) modifications or repairs not authorized by Vendor; (d) use of the Software in combination with equipment or software not supplied by Vendor or authorized in the Documentation; and/or (e) power failures or surges, fire, flood, accident, actions of third parties, or other events outside Vendor’s reasonable control. Vendor cannot and does not warrant the performance or results that may be obtained by using the Software, nor does Vendor warrant that the Software is are appropriate for Company’s purposes or error-free. If during the Software Warranty Period, a nonconformity is reported to Vendor, Vendor, at its option, will use commercially reasonable efforts to repair or replace the non-conforming Software. THE REMEDIES STATED IN THIS SECTION 5, “WARRANTIES”, ARE COMPANY’S SOLE AND EXCLUSIVE REMEDY, AND VENDOR’S SOLE LIABILITY FOR A BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTIES STATED IN THIS SECTION 5, “WARRANTIES”, VENDOR DISCLAIMS ALL WARRANTIES ON MERCHANDISE SUPPLIED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
6. Support Services. Vendor shall provide on-going technical support to Company via e-mail. Vendor will make commercially reasonable efforts to respond to all technical support requests within 2-3 business days of receipt. If Vendor determines that significant engineering time will be needed to address such technical support, Vendor may provide a quotation to Company for the costs associated with such support, and will only implement such support after Company agrees to pay the associated costs for such support.
7. Prices, Payments & Taxes.
7.1 Prices. The prices for the Services are set forth in the applicable Quote(s); however, the prices for Professional Services Fees might be set forth in Statements of Work(s) and/or Quote(s). All Fees are exclusive of sales, use, value-added or other excise tax, however designated or levied, and therefore are subject to an increase in an amount equal to any tax Vendor may be required to collect or pay (excluding taxes on its income). Company acknowledges and agrees that all prepaid Fees are non-refundable and no credits shall be made except as provided for in Section 5, “Warranties”.
7.2 Payment. All invoices shall be due and payable within thirty (30) calendar days after invoice date. Unless otherwise specified in the applicable Quote all amounts due are in Euros (EUR). Vendor may impose late charges on overdue payments at a rate equal to the lesser of one and a half (1.5%) percent per month or the highest rate legally permitted by law, calculated from the date payment was due until the date payment is made and all expenses incurred in collection, including reasonable attorneys’ fees. For all versions of the Services, Vendor reserves the right in the future to charge a fee for features and/or uses which are currently made available free of charge or may be made available to Company in the future, provided that Vendor gives Company at least thirty (30) days’ notice of such changes.
7.3 Taxes. Company shall be liable for payment of all local sales, use, excise, personal property or other similar taxes or duties that are levied upon and related to the performance of obligations or exercise of rights under this Agreement. Vendor may be required to collect and remit taxes from Company, unless Company provides Vendor with a valid tax exemption certificate. Vendor will invoice Company for all such taxes based on Software and/or Services provided hereunder. In no event will either party be responsible for any taxes levied against the other party’s net income.
8. Confidential Information & Data Rights.
8.1 Confidential Information. “Confidential Information” shall mean any and all non-public technical, financial, commercial or other confidential or proprietary information, Services, roadmaps, pricing, software code, Documentation, techniques and systems, and any and all results of benchmark testing run on the Software. Neither party will disclose Confidential Information to any third party except to the extent such disclosure is necessary for performance of this SaaS Agreement, or it can be documented that any such Confidential Information is in the public domain and generally available to the general public without any restriction, or to the extent disclosure is expressly required by applicable law. Each party will use the same degree of care to protect Confidential Information as the receiving party uses to protect its own confidential information but in no event less than reasonable care. Confidential Information does not include any information which: (i) is or becomes generally known and available to the public through no act of the recipient; (ii) was already in the recipient’s possession without a duty of confidentiality owed to the discloser at the time of the discloser’s disclosure; (iii) is lawfully obtained by the recipient from a third party who has the express right to make such disclosure; or (iv) is independently developed by the recipient without breach of an obligation owed to the discloser. The recipient may use the discloser’s Confidential Information solely to perform its obligations under this SaaS Agreement.
8.2 Data Usage Rights. During the Subscription Term, Company may provide to Vendor certain data about Company’s use of the Software (“Company Data”). Vendor may use such Company Data in connection with the performance of its obligations under this SaaS Agreement. The Company shall be solely responsible for making backup copies of Company Data and is solely liable for the completeness, integrity, quality and accuracy of Company Data. To the extent Company processes personal information through the Services, this Agreement incorporates the Vendor’s Data Processing Agreement located at
https://www.scytales.com/dpa (“DPA”), which shall govern such processing activities.
8.3. Reference Customer. Company agrees that Vendor may identify Company as a user of the Services and use Company’s trademarks and/or logo (i) in its sales presentations, promotional/marketing materials, and press releases, and (ii) in order to develop a brief customer profile for use by Vendor on its website and other promotional channels for promotional purposes. Company may revoke the foregoing consent at any time by providing written notice to Vendor, in which case Vendor will cease making new uses of Company’s name, trademarks, and logo within a reasonable period.
8.4 Data Export & Deletion. Upon expiration or termination of the Subscription Term: (i) upon Company’s written request made within thirty (30) calendar days after such expiration or termination, Vendor will make available to Company an export of the Company Data then in Vendor’s possession in a standard machine-readable format; and (ii) following such thirty (30) day period, Vendor will delete or de-identify the Company Data within ninety (90) calendar days in accordance with the DPA, except to the extent retention is required by applicable law and except for copies residing in routine backup media, which shall remain subject to the confidentiality and security obligations of this SaaS Agreement and the DPA until deleted in the ordinary course. Upon Company’s written request, Vendor will confirm such deletion in writing.
9. Term & Termination. The term of this SaaS Agreement shall be for the duration of the Subscription Term as set forth in the applicable Quote. The Subscription Term shall renew only as set forth in the applicable Quote; absent express renewal provisions in the applicable Quote, the Subscription Term shall expire at the end of the period stated therein, and any renewal shall be at Vendor’s then-current rates unless otherwise stated in the applicable Quote. During the Subscription Term either party may terminate this SaaS Agreement, immediately, upon providing written notice of material breach to the other party, if such other party fails to cure such materially breaches within a period of thirty (30) calendar days following receipt of such written notice. Upon any termination of this SaaS Agreement, (i) all licenses granted hereunder shall immediately terminate, (ii) Company will either return the Software and Documentation and any other part of the Services, or with Vendor's prior written consent, destroy the Software and Documentation and any other part of the Services.
10. LIMITATION OF LIABILITY & EXCLUSION OF CONSEQUENTIAL DAMAGES.
10.1 LIABILITY CAP. THE TOTAL AGGREGATE LIABILITY OF EITHER PARTY (AS WELL AS ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS) FOR ANY AND ALL CLAIMS RELATING TO THIS SAAS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID OR PAYABLE BY COMPANY TO VENDOR UNDER THIS SAAS AGREEMENT FOR THE PRIOR TWELVE (12) MONTH PERIOD. THIS LIMITATION APPLIES TO CLAIMS AND LIABILITIES OF EVERY KIND, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, INCLUDING ANY LIABILITY ARISING OUT OF OR IN CONNECTION WITH DATA PROTECTION LAWS, THE DPA, OR ANY SECURITY INCIDENT, AND ANY AMOUNTS PAID PURSUANT TO A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 11 SHALL COUNT TOWARD THIS LIMIT.
10.2 ACTUAL DAMAGES ONLY; EXCLUSION OF INDIRECT DAMAGES. A PARTY’S LIABILITY UNDER THIS SAAS AGREEMENT SHALL BE LIMITED TO ACTUAL, DIRECT DAMAGES. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER INDIRECT DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF GOODWILL, OR LOSS OR CORRUPTION OF DATA, ARISING OUT OF OR IN CONNECTION WITH THIS SAAS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.3 Exceptions. Notwithstanding Sections 10.1 and 10.2, nothing in this SaaS Agreement shall limit or exclude either party’s liability for: (i) any breach by either party of Section 8.1 “Confidential Information” with respect to the other party’s Confidential Information, including any unauthorized use or disclosure of the Software, its source code, or its structure, organization, or code, provided that liability arising from Personal Data or security incidents shall remain subject to Sections 10.1 and 10.2; (ii) any breach by Company of Section 2 “License Grant & Restrictions” or any infringement or misappropriation of Vendor’s intellectual property rights; or (iii) Company’s obligation to pay Fees and other amounts due under this SaaS Agreement.
11. Indemnification.
11.1 Vendor Indemnification of Company. Vendor will defend Company against any third-party claim alleging that the Services, as provided by Vendor and used in accordance with this SaaS Agreement and the Documentation, infringe such third party’s intellectual property rights (a “Claim”), and will pay all damages finally awarded against Company by a court of competent jurisdiction, or agreed by Vendor in settlement, with respect to such Claim. Vendor’s obligation under this Section 11.1 shall not extend to Claims based on: (i) any modification of the Services not made by or with the approval of Vendor; (ii) the combination of the Services with items not supplied or approved by Vendor, to the extent the Claim would not have arisen but for such combination; (iii) Third-party Materials or open source software components; or (iv) use of any release of the Software other than the most current release made available by Vendor. As a condition to Vendor’s obligation, Company shall provide Vendor with prompt written notice of the Claim, grant Vendor sole control of the defense and settlement thereof (provided that Vendor shall not enter into any settlement that admits liability on behalf of Company or imposes any obligations on Company other than cessation of use of the allegedly infringing item or payment of amounts indemnified hereunder), and provide reasonable assistance as requested by Vendor. If the Services or any part thereof become, or in Vendor’s opinion are likely to become, subject to a Claim, Vendor may, at its option: (a) procure for Company the right to continue using the Services; (b) replace or modify the Services so that they are non-infringing; or (c) if neither of the foregoing is reasonably practicable, terminate the affected subscription and refund to Company any prepaid Fees for the unused portion of the Subscription Term. This Section 11.1 states Vendor’s sole and exclusive liability, and Company’s sole and exclusive remedy, for any third-party infringement Claim.
11.2 Company Indemnification of Vendor. For any claims based on Company’s breach of Sections titled, “License Grant and Restrictions”, “Confidential Information & Data Rights”, “Compliance & Export Controls”, and/or Company’s use of the Software or the Services, and/or any claim that Company Data, or Company’s collection or processing of Personal Data through the Services, violates applicable law or infringes the rights of any third party, Company hereby agrees to indemnify, defend, and hold Vendor harmless against such claim(s) at Company’s expense and pay all damages that a court of competent jurisdiction finally awards, provided that Vendor (i) promptly notifies Company in writing of the claim(s); (ii) allows Company to control the defense or any related settlement negotiations; and (iii) cooperates with Company in the defense of any such claim(s); provided, that, Company will not affect any settlement unless such settlement provides Vendor with a full release.
12. Compliance & Export Controls. Company shall comply fully with all applicable laws, rules, and regulations, including all jurisdictions globally which apply to Company’s business activities in connection with this SaaS Agreement. Company acknowledges that the Vendor Software and/or Vendor Services are subject, amongst others, to export control laws. Company shall comply with all applicable export control laws, obtain all applicable export licenses, and will not export or re-export any part of the Software and/or Services to any country in violation of such restrictions or any country that may be subject to an embargo by Sweden or the European Union or to End-Users owned by, or with affiliation to, such countries embargoed by Sweden or the European Union.
13. Purchases Through Authorized Resellers. If Company procures the Services through a reseller or other partner authorized by Vendor (a “Reseller”), then notwithstanding anything to the contrary herein: (i) the fees, payment terms, ordering, and refund arrangements for such purchase shall be as agreed between Company and the Reseller, and Sections 7.1 “Prices” and 7.2 “Payment” shall not apply to such purchase; (ii) the ordering document agreed between Company and the Reseller identifying the Services, Functions, Users, Transactions, and Subscription Term licensed shall constitute the applicable “Quote” for purposes of determining the scope of the licenses granted to Company hereunder; (iii) no Reseller is authorized to modify this SaaS Agreement or to make any representation, warranty, or commitment binding on Vendor, and any terms agreed between Company and a Reseller that differ from this SaaS Agreement are solely between Company and such Reseller; (iv) Vendor may suspend or terminate Company’s access to the Services if Vendor does not receive payment in respect of Company’s subscription from the applicable Reseller; and (v) all other provisions of this SaaS Agreement shall apply to Company’s access to and use of the Services regardless of the channel through which such access was procured.
14. Relationship of Parties. Each party will perform its obligations hereunder as an independent contractor and will be solely responsible for its own financial obligations. This Agreement will not create a joint venture, partnership, or principal and agent relationship between the parties. Neither party will have the authority or will represent that it has the authority to assume or create any obligation, express or implied, on behalf of the other, except as expressly provided in this Agreement.
15. General Provisions.
15.1 Entire Agreement T&Cs & Integration. This SaaS Agreement and all Exhibits referencing this SaaS Agreement represent the entire agreement between the parties on the subject matter hereof and supersede all prior discussions, agreements and understandings of every kind and nature between the parties. No modification of this SaaS Agreement shall be effective unless in writing and signed by both parties. All additional and conflicting terms and conditions presented with or in any communication, including but not limited to Company’s P.O., except with respect to price, quantity, and location specified in a P.O., are hereby rejected, and shall be deemed null and void. In the event of any conflict among the documents comprising the parties’ agreement, this SaaS Agreement shall prevail over any Quote, P.O., or SOW, except that a Quote may vary the price, quantity, location, Subscription Term, and scope of Services licensed; and the DPA shall prevail with respect to the processing of Personal Data.
15.2 Severability & Survival. The illegality or unenforceability of any provision of this SaaS Agreement shall not affect the validity and enforceability of any legal and enforceable provisions hereof. Should any provision of this SaaS Agreement be deemed unenforceable then such clause shall be re-construed to provide the maximum protection afforded by law in accordance with the intent of the applicable provision. Any provision contained herein, which by its nature should survive the termination of this SaaS Agreement shall survive.
15.3 Assignment. Neither party may assign any rights or delegate any obligations hereunder without the other Party’s consent, which consent will not be unreasonably withheld. Each Party will be entitled to assign its rights and obligations arising from this SaaS Agreement in whole or in part without restrictions of any kind due to a consolidation or merger of such Party with or into, or a sale of all or substantially all of such Party’s assets to, or substantially all of such Party’s issued and outstanding share capital to, such other entity. This SaaS Agreement binds the parties, their respective participating subsidiaries, affiliates, successors, and permitted assigns.
15.4 Applicable Law & Disputes. The laws of the Kingdom of Sweden, without regard to its choice of laws provisions, govern all matters arising out of this SaaS Agreement. All disputes arising out of or in connection with this SaaS Agreement (and its exhibits, including any Quotes or Statements of Work) shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by a sole arbitrator appointed in accordance with the said Rules. The decision of the arbitrator shall be final and binding upon the parties. The arbitration shall take place in the English language in Stockholm, Sweden. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
15.5 Force Majeure. Neither party shall be liable for any failure or delay in performing Services or any other obligation under this SaaS Agreement, nor for any damages suffered by the other or an end-user by reason of such failure or delay, which is, indirectly or directly, caused by an event beyond such party’s foreseeable control including but not limited to strikes, riots, natural catastrophes, terrorist acts, pandemic, governmental intervention, or other acts of God, or any other causes beyond such party’s reasonable control.
15.6 Waiver. Each party agrees that the failure of the other party at any time to require performance by such party of any of the provisions herein shall not operate as a waiver of the rights of such party to request strict performance of the same or like provisions, or any other provisions hereof, at a later time.
15.7 Notices. All notices under this SaaS Agreement shall be in English and shall be in writing and may be sent to a party’s headquarters labelled “Attn: Legal”, either by (i) registered airmail; (ii) overnight delivery through a reputable third-party courier; or (iii) via electronic mail (email) sent “read receipt” and “delivery receipt”. With respect to Vendor’s receipt of electronic notice set forth in (iii) above such notice shall only be valid if sent to [email protected].